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Deleting your Packsmith account

How to permanently delete your Packsmith account, and what happens when you do. 

If you no longer want to use Packsmith, you can delete your account from the app.  

How to delete your account

  1. Open Packsmith.
  2. Go to Settings.
  3. Tap Your Info.
  4. Select Delete Account, then confirm.

This is a permanent action. Deleted accounts can’t be recovered – make sure you’re ready before confirming. 

    Removing the Packsmith Shopify app

    Your credit card will be kept on file for 30 days to handle any final shipping adjustments or return to sender charges. It is recommended to keep the Packsmith Shopify app installed until you're sure you won't need to update your payment method. 

    After 30 days, you can remove the Packsmith Shopify app as follows: 

    1. From Shopify, select Apps.
    2. Locate Packsmith and click Uninstall.

    A few things to keep in mind

    • If you need to access billing after removing the Packsmith Shopify App, it can be reinstalled to re-gain access to the billing section.
    • If you plan to return later, consider leaving the account active but uninstalling the app instead.